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Information Systems and Services (ISS), in its never ending quest for
excellence, wants to improve the quality of service provided for service calls.
One way to quickly identify our strengths and weaknesses as well as track our
quality improvement progress is to survey those we have answered service calls
for.  Our records show that we recently answered a service call for you.  We
have tried to keep the survey short and have only sent it to some people. 
Please respond to the questions with a 1 (very bad) to 5 (very good) rating.  
Thank you for your time.  
---===# Survey #===--- code: 54332 (Do not alter this line)
Please rate us on the following:
1. Promptness:4 
2. Friendliness:5 
3. Speed:5 
4. Quality:5 
5. Communication:3 
6. Overall Satisfaction:4 
---===# End of Survey # ===--- code: 54332 (Do not alter this line)
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---===# Survey #===--- code: 54332 (Do not alter this line)
Please rate us on the following:
1. Promptness:5 
2. Friendliness:4 
3. Speed:3 
4. Quality:4 
5. Communication:5 
6. Overall Satisfaction:5 
---===# End of Survey # ===--- code: 54332 (Do not alter this line)
